Terms and Conditions

Removal Van Battersea Service Terms and Conditions

These Terms and Conditions set out the basis on which Removal Van Battersea provides removal, transportation and related services to customers in Battersea and the wider London area. By making a booking, using our services or allowing our staff to perform work on your premises, you agree to be bound by these Terms and Conditions.

1. Definitions

In these Terms and Conditions, unless the context requires otherwise, the following expressions have the following meanings:

Customer means the person, firm or company requesting and paying for the services.

Company means Removal Van Battersea, the provider of the services.

Services means any removal, transport, loading, unloading, packing, storage, waste removal or related services provided by the Company.

Goods means the items and possessions which are the subject of the Services.

Contract means the legally binding agreement between the Customer and the Company formed in accordance with these Terms and Conditions.

2. Scope of Services

The Company offers domestic and commercial removal services, man and van services, local and regional transport of goods, and related assistance within Battersea and surrounding areas. The precise scope of the Services for each job will be set out in the quotation or booking confirmation supplied to the Customer.

The Company will use reasonable care and skill in providing the Services. However, the Company does not guarantee any specific time for collection or delivery unless expressly agreed in writing as a timed or premium service.

3. Booking Process

Bookings may be made by the Customer through the Company’s booking channels as communicated on its marketing materials or website. The Customer must provide accurate and complete information when requesting a quotation or making a booking, including:

1. Collection and delivery addresses.

2. Access details, including floor levels, lifts, parking restrictions and distance from parking to property.

3. A reasonably accurate description and quantity of the Goods.

4. Any heavy, fragile, high value or unusual items.

5. Any special requirements, such as dismantling or reassembly of furniture.

The Company may provide a quotation based on the information supplied. Quotations are not binding if the information provided is incomplete or inaccurate. The Company reserves the right to amend its quotation or charge additional fees if the actual work differs materially from what was described.

A booking is only confirmed when the Customer receives explicit confirmation from the Company. The Company may require a deposit or full prepayment as a condition of confirming the booking.

4. Quotations and Pricing

Quotations are generally based on the estimated time required, distance, vehicle size, number of porters and any additional services requested. Unless otherwise stated, quotations:

1. Are exclusive of congestion charges, tolls, parking charges, fines or penalties incurred due to circumstances beyond the Company’s control.

2. Are exclusive of any charges related to waiting time caused by delays outside the Company’s control.

3. Assume reasonable access at all properties, including suitable parking and clear stairways or lifts.

The Company reserves the right to charge additional amounts where:

1. The Customer has understated the volume, weight or nature of the Goods.

2. Access is significantly more difficult than advised, such as long carrying distances, narrow staircases or lack of lift where one was expected.

3. The Customer requests additional services or changes to the original booking.

4. The work takes longer than reasonably anticipated due to factors outside the Company’s control.

5. Payments

Unless otherwise agreed in writing, payment terms are as follows:

1. Private customers are required to pay a deposit at the time of booking and the balance prior to or on completion of the Services.

2. Business customers may be offered account terms at the Company’s discretion, subject to credit checks and agreed payment schedules.

3. Payment must be made in cleared funds using the methods accepted by the Company at the time of booking.

If payment is not received as required, the Company may refuse to carry out or complete the Services, or may retain possession of the Goods until full payment is received. The Company may charge interest on overdue amounts at the statutory rate permitted under UK law.

6. Cancellations and Amendments

The Customer may cancel or amend a booking by giving notice to the Company. The following cancellation charges will normally apply:

1. More than 7 days before the scheduled service date: any deposit may be refunded or transferred at the Company’s discretion, less any reasonable administration charges.

2. Between 7 days and 48 hours before the scheduled service date: the Customer may be charged up to 50 percent of the quoted price.

3. Less than 48 hours before the scheduled service date or on the day of service: the Customer may be charged up to 100 percent of the quoted price.

Where the Customer seeks to change the service date, time, scope or addresses, the Company will use reasonable efforts to accommodate the change, but cannot guarantee availability. Changes may result in an adjusted quotation or additional charges.

If the Company cancels the booking due to circumstances within its control, any payments received for the cancelled Service will be refunded. The Company will not be liable for any indirect or consequential losses arising from such cancellation.

7. Customer Responsibilities

The Customer is responsible for:

1. Ensuring adequate and legal parking is available for the Company’s vehicles at all relevant addresses. Any parking charges or fines incurred as a result of insufficient or illegal parking arrangements may be charged to the Customer.

2. Ensuring that all Goods are packed safely and suitably for transport, unless the Company has specifically agreed to provide packing services.

3. Declaring any fragile, high value, antique or unusually delicate items in advance.

4. Ensuring that all Goods to be transported are made available at the time of collection, and that the premises are accessible and safe for the Company’s staff.

5. Obtaining any necessary permissions or permits for access, loading or unloading at the premises.

The Customer must not request the Company or its staff to move or transport any items that are prohibited, illegal, unsafe or hazardous in nature.

8. Excluded and Restricted Goods

Unless expressly agreed in writing, the Company does not move or accept liability for:

1. Cash, jewellery, watches, precious metals, securities, stamps or other negotiable instruments.

2. Valuable documents, passports or personal identification.

3. Live animals, plants or perishable goods.

4. Dangerous or hazardous materials, including explosives, flammable substances, gases, toxic chemicals or pressurised containers.

5. Goods which are illegal to possess or transport under UK law.

If such items are included without the Company’s knowledge, they will be moved entirely at the Customer’s risk and may be removed or disposed of without compensation where legally required.

9. Liability for Loss or Damage

The Company will take reasonable care of the Goods while they are in its custody or control. However, the Company’s liability is subject to the following limitations:

1. The Company is not liable for loss or damage arising from the Customer’s failure to pack items safely, unless packing services were provided by the Company.

2. The Company is not liable for normal wear and tear, minor scuffs, or damage to items that are inherently weak, poorly constructed, defective or previously damaged.

3. The Company is not liable for damage to the internal workings of electrical or mechanical items unless there is clear evidence of external impact caused by the Company.

4. The Company is not liable for loss or damage occurring where the Customer or a third party has instructed the Company to transport Goods that the Customer has not prepared in accordance with professional moving standards.

5. The Company’s total liability for loss of or damage to Goods arising from a single event or series of connected events shall not exceed a reasonable limit, having regard to the value of the Goods transported and any insurance arrangements in place. Customers are strongly advised to arrange their own insurance cover for high value items.

Nothing in these Terms and Conditions excludes or limits the Company’s liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other matter that cannot be limited under applicable law.

10. Claims and Notification of Damage

The Customer must inspect the Goods and premises as soon as reasonably possible after completion of the Services. Any visible loss or damage believed to be caused by the Company must be reported to the Company in writing within 72 hours of completion of the Services.

For loss or damage that is not immediately apparent, the Customer must notify the Company as soon as reasonably practicable after discovery and, in any event, within 14 days of the date of the Services.

The Customer must provide all relevant information and evidence to support any claim, including photographs, receipts and a detailed description of the alleged loss or damage. Failure to notify within these timescales may affect the Company’s ability to investigate and may limit or invalidate any claim.

11. Access, Property Damage and Limitations

The Customer is responsible for ensuring adequate access to all relevant properties. Where access is restricted or unusual manoeuvres are required, the Company will take reasonable care but cannot accept liability for damage to property, fixtures or fittings arising from carrying out the Customer’s instructions in such circumstances.

The Customer should protect floors, walls, doorways and other vulnerable surfaces where necessary. The Company will not be liable for superficial damage such as light scuffs or marks reasonably incidental to moving large items through tight spaces.

12. Waste, Disposal and Environmental Regulations

The Company operates in accordance with UK waste and environmental regulations. Where the Customer requests removal and disposal of unwanted items, the following additional terms apply:

1. The Company will only dispose of waste at authorised facilities and in compliance with relevant legislation.

2. The Customer must clearly identify which items are to be disposed of and warrants that these items belong to the Customer and may be lawfully disposed of.

3. Certain items, including electrical equipment, mattresses, construction debris, hazardous materials and large quantities of waste, may attract additional charges due to disposal fees imposed by facilities.

4. The Company reserves the right to refuse to remove or dispose of items that are unsafe, contaminated or prohibited under waste regulations.

Once items have been removed for disposal at the Customer’s request, they cannot be retrieved and the Customer will have no further claim over them.

13. Delays and Events Beyond Our Control

The Company will make reasonable efforts to carry out the Services on the agreed date and within a reasonable timeframe. However, the Company is not liable for delays or failure to perform where this is due to events beyond its reasonable control, including but not limited to:

1. Severe traffic congestion or road closures.

2. Extreme weather conditions.

3. Accidents, breakdowns or mechanical failures despite proper maintenance.

4. Strikes, industrial disputes or public transport disruption affecting staffing.

5. Police or security incidents, or other emergencies.

Where such events occur, the Company will keep the Customer informed and will seek to complete the Services as soon as reasonably practicable.

14. Insurance

The Company maintains insurance policies appropriate for a professional removal and transport business. Details of cover can be provided on request. The Customer is strongly advised to obtain additional insurance for valuable or irreplaceable items and to confirm that their own contents or business insurance covers goods in transit.

15. Complaints

If the Customer is dissatisfied with any aspect of the Services, they should raise the issue with the Company as soon as possible, providing details of the booking, date and nature of the complaint. The Company will investigate the matter and aim to respond within a reasonable timeframe. Using the Company’s complaints process does not affect any legal rights the Customer may have.

16. Data Protection and Privacy

The Company will collect and process personal data about the Customer as necessary to provide the Services, manage bookings, process payments and handle enquiries or complaints. The Company will handle such data in accordance with applicable UK data protection laws and will only share personal data with third parties where necessary for service delivery, legal compliance or legitimate business purposes.

17. Variation of Terms

The Company may update or amend these Terms and Conditions from time to time. The version in force at the time of the Customer’s booking will apply to that Contract. Revised Terms and Conditions will apply to any future bookings placed after their publication.

18. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable by a court or other competent authority, that provision shall be treated as deleted so far as is necessary, without affecting the validity and enforceability of the remaining provisions.

19. Governing Law and Jurisdiction

These Terms and Conditions and any Contract between the Customer and the Company are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms and Conditions, the Services, or any Contract shall be subject to the exclusive jurisdiction of the courts of England and Wales.

By confirming a booking with Removal Van Battersea or permitting our staff to commence work, you acknowledge that you have read, understood and agreed to these Terms and Conditions.



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Excellent Removal Van Prices in Battersea, SW11

Rent a removal van Battersea from our professional company and discover just how much easier life can be with expert support at budget-friendly prices.

Guide price for the hire of a Transit Van /up to 300 cu ft/.

Price   1 man   2 men
Per Hour
(Min 2 hrs)		 from £60 from £84
Per Half Day
(Up to 4 hrs)		 from £240 from £336
Per Day
(Up to 8 hrs)		 from £480 from £672

Testimonials

HOW IT WORKS

Who should you hire for removal van Battersea?

When you consider your removal service options, our removal van Battersea company is the obvious choice. For a free quote, call us up at any time and arrange for the removal of all your possessions with no fuss at all.

  • Get in touch and we’ll talk about exactly what you need from our team.
  • Once everything is arranged, we’ll send out the team of movers to carry out the move quickly.
  • Everything gets packed and loaded, then transported to the new home, exactly as you require. Get a free quote today by contacting us!

What Our Customers Say

Excellent on Google
4.8 (70)
D

Efficient and professional from start to finish. I would recommend them to anyone planning a significant move.

A

The experience was simple and stress-free. Communication with the driver was open and constant. Pricing was fair and clear. Highly recommended!

B

Thanks to RemovalVanBattersea for a job well done. The driver was knowledgeable and the cost is truly budget-friendly.

S

Delivery from Removal Van Services Battersea was flawless. The team ensured everything was in its right place. Keep it up! Will recommend.

A

Battersea Removal Van' team amazed us! Carrying items up four stories with ease and integrating added belongings without complaint. All boxes were perfectly packed. Our move into our new home felt effortless.

A

Highly recommend for their cheap rates and five-star service. The movers were careful with my instructions.

A

Preparing for moving day was straightforward. The staff were fantastic--efficient, friendly, and always positive. Very impressed with everyone and their clear approach to pricing.

C

I received excellent support from Battersea Removal Van Hire. The office laid out the move step by step and the team made it happen just as I wanted.

L

The entire booking and pick-up process was a breeze--definitely a lifesaver! The driver communicated really well.

A

Impressed is an understatement--the movers were careful and detailed with all my items, whether assembling or disassembling. For any moving needs, use them and you won't regret it. Thank you!

G

I moved recently and chose this company--they made everything from the first contact to the final move so simple and efficient.

K

I was very impressed with RemovalVanBattersea. They showed up exactly on time, communicated throughout, and made sure everything was organized. They made my move worry-free. Highly recommended.

C

I had a great experience with RemovalVanBattersea. Their staff were polite, right on time, and moved everything quickly -- even the hard to move furniture. Strongly recommend.

I

Despite the stresses of moving, Battersea Removal Van Companies facilitated the process smoothly. Their group was timely, prepared, and very professional. The organization and efficiency stood out.

D

Removal Van Companies Battersea made everything stress-free. Booking was detailed yet quick, costs were fair, and the movers were punctual, efficient, and courteous.

J

I'm so glad I chose Battersea Removal Van Service! The move was organized and professional, my items handled carefully, and pricing was honest. The removalists were wonderful.

C

Very impressed with the removals staff. They made the move effortless, were extremely approachable, and helpful throughout the process. Would absolutely recommend.

O

Very pleased with how easy and fast the move was. The team's competence and punctuality were remarkable. I highly recommend this company.

J

Moving with Battersea Removal Van Service was a great choice. Very organized and communicative. The moving team was prompt and efficient. Would highly recommend!

J

Highly recommend this company. The movers were diligent, efficient, and professional all while being pleasant. Moving was so much easier because of them!

E

Excellent experience throughout. Booking process was easy and the moving team was punctual and careful. Stress-free move, thank you!

C

Superb moving experience. The driver was prompt and polite, handled everything with care, and the move was faster than expected. Would highly recommend their services.

K

As a repeat Battersea Removal Van Companies customer, I'm continually pleased. The team is punctual, hardworking, and friendly. Easily five stars every time.

R

The movers from Removal Van Services Battersea really went the extra mile for our office move.

E

Received a fair quote; the service was both professional and amicable. The two movers who helped were efficient, friendly, and patient throughout the move.

A

The team responsible for packing was both efficient and careful, arriving a day prior to the move.

M

I was thrilled with the team's handling of my move, facing no problems at all. Punctuality and secure transport made it a very smooth undertaking!

F

Battersea Removal Van Hire provided punctual, skillful movers who made sure the day ran smoothly. I was very pleased with their work.

I

I appreciated Removal Van Services Battersea's team most of all, whose adept handling and experience made the process much easier.

B

First-class service all around! The team's professionalism, approachability, availability, and kindness greatly enhanced our moving experience. Many thanks to everyone!

D

Booking through Removal Van Services Battersea was clear and straightforward. I experienced thorough communication, and the delivery arrived promptly. Excellent service overall!

K

Efficient, friendly, and careful, Battersea Removal Van Companies was a standout moving experience.

L

Outstanding service! Efficient and thorough, they ensured my belongings' security. Thanks a lot!

A

Using Removal Van Battersea for moving my furniture from one apartment to a new house was a wonderful decision. They ensured no scratches and perfect condition upon arrival. The boxes were neatly stacked. I'll absolutely recommend this superb service to friends and colleagues!

J

The workers were super helpful and industrious, removing much of the moving stress. Cautiously prevented marking the walls while moving furniture. So far, nothing has been damaged. I'd willingly hire them again!

J

The move went impeccably well, with the dining set relocated as planned from the old apartment to our new house. Communication was coherent, the cost was exceptional, and it was more convenient than diverting our effort. Our driver and movers were exemplary.

R

Battersea Removal Van facilitated my move last week, and I'm extremely thankful for their top-notch professionalism and hard work. They moved my boxes, took down beds, and reassembled them all with precise care. The relocation was punctual and damage-free.

D

Could not fault the service one bit. Demonstrated the utmost professionalism, exceptional care about their work, and were simply fun.

E

The Battersea Removal Van Companies team's precision and speed are second to none! My antiques and fragile items were moved with tremendous care. They are true professionals.

B

Arriving exactly as scheduled, the crew completed our move in under 2 hours. They handled our possessions with caution, making sure everything was protected. Friendly and well-mannered service!

D

Using Battersea Removal Van Companies for a second time and once again they offer superb service. Thankful for their professional manner and great value.

G

From the first call to the last box being unloaded, Battersea Removal Van Companies excelled in delivering an exceptional moving service. Their team was professional and treated our possessions with careful attention.

T

An outstandingly professional and responsive company saved the day when another service failed us. Highly recommended.

L

Awesome company and excellent communication. They worked meticulously to get the job done quickly and safely. Strongly recommend!

A

Kudos to the moving team for a job well done! Our heavy, unassembled furniture was handled skillfully. Excellent communication, timely arrival, and accurate pricing. Highly recommend!

D

Incredible service! The team was intelligent, courteous, accommodating to all our needs, and alleviated much of the day's stress. Excellent job!

G

Very professional, efficient, and courteous movers. Opting for the packing feature made it my best moving experience yet. Immense thanks to the whole team for easing the stress.

A

My house clean-out left me with more black sacks than my car could hold. I called [COMPANY], who came the same day to pick up everything efficiently and quickly.

B

A big shout out to Removal Van Services Battersea. Their efficient, polite crew made sure all our belongings were safely transported.

L

This company's service was stellar from start to finish. The team was punctual, friendly, and carried themselves with utmost professionalism.

P

Courteous and professional in every interaction, the team's punctuality and meticulous care in moving items were remarkable.

A

The two movers we used were swift, efficient, careful, and very courteous. Communication with Battersea Removal Van Hire needed a bit more clarity, but our small move went smoothly, and the price was surprisingly low.

P

Over three moves with RemovalVanBattersea, they continually exceed my expectations. Their storage solutions are excellent. The team is super responsive and the best in the field.

A

Removal Van Battersea crew showed up on time, worked efficiently, and maintained a professional approach throughout. Their teamwork resulted in a quick move while meeting the landlord's criteria. They left the job site in perfect order. I would use them again.

S

I normally get so stressed about moving home, but Removal Van Companies Battersea made it a much more relaxed experience, and I actually quite enjoyed it this time. They handled everything for me, so no need to stress or worry.

Z

Our items were treated with utmost care, thanks to the dedication and consideration shown by your team.

D

I couldn't have asked for a better team of movers to be put on my job. I was moving an awful lot, large items of furniture too. RemovalVanBattersea assured me they'd be able to handle things. Their brilliant team didn't disappoint.

M

Removal Van Battersea exceeded my expectations with their professional and friendly approach to handling my move.

M

The movers from Removal Van Companies Battersea were super quick in packing things up. They really helped me out during my move. I highly recommend them.

M

Each member of the team was courteous, proficient, and entirely cheerful - exactly what you desire in a relocation service provider. Amazing cost effectiveness that makes every penny worth it.

C

The absence of hidden fees or charges from this moving company proves their dedication to providing their customers with top-notch services.

J

I am grateful for the exceptional service provided by Battersea Removal Van Companies.

M

Trust me, you won't find a better moving company than this one! They kept me updated every step of the way and made sure everything went according to plan. And their prices are definitely worth it.

N

I couldn't think of a better team of movers to help me move house. RemovalVanBattersea were outstanding for the duration of the move.

A

Despite the intricacies involved in moving furniture, these professionals handled it with utmost professionalism and care.

L

We can't say enough good things about RemovalVanBattersea - they took care of our home with care, kept up politeness throughout and were super friendly to the kids.

L

Unbelievably affable and circumspect.

L

We were extremely satisfied with the services we received from beginning to end.

N

We couldn't have been happier with the movers' performance, as they displayed all the qualities you'd want in a top-notch moving team. Their availability on a weekend day like Sunday was greatly appreciated.

C

Office removals are such a huge hassle that I was afraid of the coming move. I am so glad that we had Battersea Removal Van Hire as the designated helpers. They were in the driving seat for the entirety of the job and handled it like the professionals everyone advertised them to be. Love how they work and I will not hesitate to use their services once again. Excellent help, definitely what I needed in a company!

Contact us

Company name: Removal Van Battersea
Opening Hours: Monday to Sunday, 07:00-00:00
Street address: 19 Bowstead Court
Postal code: SW11 3JP
City: London
Country: United Kingdom
Latitude: 51.4750760 Longitude: -0.1728520
E-mail: [email protected]
Web:
Description: In Battersea, SW11, we are famous for amazing man and van removal services and affordable options. Contact us today and get great discounts!